Troubleshooting

Welcome to the getting started guide. Here's what you have received in your PodASS Kit List.

To begin, you need to select if you're on a Mac or a PC.

Mac Setup (Pre-Sequoia)Mac Setup (Sequoia and Newer)PC Setup

If you are using Screening Room pro, here are is a Screening Room Pro Integration Guide.

If you're having any difficulties, visit out troubleshooting guide or contact us at support@capsulemedia.com

If you need to re-install the listener software, view the instructions.

If your Avid does not see the POD Media Drives.

1. Open Avid Console

2. Type “AllDrives” and press <enter>

Now all drives should show up in Avid.